Nigeria + Worldwide Service Coveragesolution@thesolvenaire.com

Delivery SOP

Revenue Collection Automation Sprint handoff

This is the operating guide for the sprint. It defines what gets handed over, who owns weekly review, and how the team keeps collections moving after launch.

Handoff sequence

  • Confirm the lead source, buyer type, and current payment flow
  • Map the current handoff path from inquiry to payment request
  • Assign owners for reminders, escalations, and reporting
  • Launch the first follow-up workflow and verify tracking
  • Publish the dashboard and weekly review rhythm

Weekly reporting

  • New leads received and acknowledged
  • Quotes or invoices sent and paid
  • Overdue items and escalation status
  • Stalled deals needing founder intervention
  • Cash collected versus cash at risk

Ownership rules

The frontsite sells the sprint and captures the intake. The OS remains the system of record for delivery execution, payment authority, and fulfillment tracking.

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